What Is Staff Sentiment Index and Why Does It Matter More Than Labor Cost?
TL;DR: The Staff Sentiment Index for Bars I spend a lot of time talking about labor cost percentages. And I…
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Your Mindset Sets the Standard
Too often in our industry, owners and managers fail to consider the impact of their behavior on the overall culture of their bar. In any business, but especially in our industry where the culture of our business is directly related to the guest experience, the mindset of ownership and management is critical for success.
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