Hire Bartenders for Attitude, Train Them for Skill
Key Takeaways Introduction Most bar owners I know make the same mistake. They hire based on what’s on the resume…
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How to Manage Gen Z Employees in Your Bar
Key Takeaways Introduction If you’ve spent the last few years complaining that Gen Z is impossible to manage, you’re not…
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The Hidden Loss Killing Your Bar’s Pour Cost
Key Takeaways Introduction When bar owners worry about theft, they tend to worry about the dramatic version. A bartender skimming…
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Why Your Guests Leave After One Drink (And How to Fix It)
Key Takeaways Introduction Most bar owners think a guest who leaves after one or two drinks is a pricing problem…
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Why Your Bar Team Should See Your Numbers
Key Takeaways Introduction Most of your staff thinks you’re rich. They could be wrong, but they have no way to…
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Why Your Bar Restroom Is Your Most Important Room
Key Takeaways Introduction Most bar owners spend hours thinking about their menu, their layout, their lighting, and their music. They…
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Bar Profit Margins: 3 Numbers and 1 Strategy to Own This Summer
TL;DR — What You Need to Know This Week Most bar owners step out of Q1 with a sigh of…
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The Human Audit: 5 Questions Your Dashboard Can’t Answer
TL;DR: Key Takeaways I spend a lot of time teaching bar owners to read their dashboards. Prime cost trends, labor…
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Memory Anchors: The $50 Bar Guest Loyalty System
TL;DR: Key Takeaways If you’ve spent any time studying hospitality, you’ve probably heard of Will Guidara’s book Unreasonable Hospitality. It’s…
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When Should Bar Owners Trust Gut Over Data?
TL;DR: Data and Gut — How to Use Both I’ve built my entire career on data. The coaching, the consulting,…
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